ajee Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ajee ("the Platform", "we", "us", "our"), governing your access to and use of the ajee website, mobile interface, and all associated gaming services available at https://ajee.app.

By completing the account registration process, making a deposit, placing a wager, or otherwise accessing any feature of the ajee platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the platform and close your account.

ajee reserves the right to amend these Terms at any time. Where changes are material, we will notify registered players via the email address associated with their account or via a prominent notice on the platform. Your continued use of ajee following the publication of any amendment constitutes your acceptance of the revised Terms. The date at the top of this page reflects the most recent revision.

2. Eligibility and Age Restriction

Access to the ajee platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:

• You are at least 18 years of age. Underage gambling is illegal and is actively prevented by ajee through mandatory KYC age verification.
• You are accessing the platform voluntarily and for personal, non-commercial entertainment purposes only.
• You are not a current employee, contractor, officer, director, or agent of ajee or any of its affiliated entities, nor are you an immediate family member of any such person.
• You are not currently subject to a self-exclusion order — whether self-imposed via the ajee responsible gaming tools or imposed by any other recognised gaming authority — that would prohibit your participation.
• You are acting on your own behalf and not as an agent or nominee for any third party.
• You have not previously had an ajee account closed for a breach of these Terms.

ajee conducts age and identity verification as part of the standard KYC (Know Your Customer) process, which is required before any withdrawal is processed. We reserve the right to request documentary proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be voided, and any deposit balance will be returned to the payment method used, less any amounts already wagered.

3. Account Registration and Verification

Each player may hold only one (1) registered account on the ajee platform. The creation of multiple accounts by the same individual — whether under the same name, different names, different email addresses, or via different devices — is strictly prohibited and constitutes a material breach of these Terms. Where duplicate accounts are identified, all accounts will be suspended, winnings may be voided, and funds may be withheld pending investigation.

When registering, you are required to provide accurate, current, and complete information. This includes your full legal name, date of birth, email address, and phone number. You must promptly update your account information if any details change. ajee is not liable for any loss or inconvenience arising from your failure to maintain accurate account details.

You are solely responsible for the security and confidentiality of your account credentials, including your password and any OTP (one-time password) used for two-factor authentication. You must not share your login credentials with any other person. ajee will not be held responsible for any loss or damage arising from unauthorised access to your account where such access results from your failure to maintain password security.

4. Deposits, Withdrawals, and Payment Methods

ajee supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100 via mobile banking methods. Minimum and maximum withdrawal thresholds vary by payment method and are displayed on the cashier page within your account.

Deposits made via bKash, Nagad, Rocket, and Upay are credited to your ajee playing balance instantly, subject to confirmation from the mobile banking provider. Card deposits (Visa and Mastercard) may take up to 15 minutes to reflect depending on bank processing times.

Withdrawal requests are processed within the following timelines from the moment the request is submitted and all KYC requirements are met:

• bKash and Nagad: 1–4 hours
• Rocket and Upay: 2–6 hours
• Visa and Mastercard: 1–3 business days

ajee does not charge any processing fees on deposits or withdrawals. Any charges applied by the mobile banking provider (e.g., bKash service fees) are the responsibility of the player and are not controlled by ajee. You may only withdraw funds to a payment account that is registered in your own name. Third-party withdrawals are strictly prohibited.

All funds deposited into your ajee account must originate from a legitimate source. ajee reserves the right to request source-of-funds documentation where transaction patterns indicate potential money laundering or financial irregularity. Accounts found to be involved in fraudulent, suspicious, or illegal financial activity will be suspended and reported to the relevant authorities.

5. Bonus Offers and Promotions

ajee offers a range of bonus promotions to both new and existing registered players. All bonuses are subject to the specific terms and conditions displayed at the point of opt-in, in addition to the general bonus rules set out in this section. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail.

The standard welcome bonus for new ajee players is a 100% first deposit match up to ৳20,000. To qualify, the player must make a first deposit of at least ৳500 after completing account registration. The bonus is credited automatically upon confirmation of the qualifying deposit.

All bonus funds are subject to a wagering requirement, which must be met before any bonus-derived winnings can be withdrawn. The applicable wagering requirement multiplier is stated clearly on the promotion page and on the bonus opt-in confirmation screen. Wagering requirements must be completed within the stated expiry period; unfulfilled bonuses expire and are removed from the account balance automatically.

• Only one bonus may be active on your account at any time. You may not stack multiple bonuses simultaneously.
• Bonuses are non-transferable and have no cash value until all applicable wagering requirements have been met.
• ajee reserves the right to amend, suspend, or withdraw any bonus offer at any time without prior notice.
• Players who are found to be exploiting bonus structures — including through bet hedging, low-risk wagering strategies designed solely to clear requirements, or coordination with other accounts — will have their bonus and associated winnings voided.
• Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh are published on the promotions page and subject to their own individual terms.

ajee reserves the right to verify the eligibility of any player for any promotion at any time. Providing false information to claim a bonus constitutes fraud and will result in immediate account closure.

6. Fair Use and Prohibited Conduct

You agree to use the ajee platform solely for its intended purpose — lawful personal entertainment through the gaming products offered. The following conduct is strictly prohibited and constitutes a material breach of these Terms, which may result in immediate account suspension, forfeiture of funds, and referral to law enforcement where applicable:

• Registering more than one account on the ajee platform, whether under your own identity or any other identity.
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the platform, place bets, or manipulate game outcomes.
• Colluding with other players to manipulate the outcome of any game, match, or sporting event available on ajee.
• Exploiting software errors, glitches, or technical vulnerabilities. Any winnings obtained through a documented technical error will be voided.
• Engaging in money laundering, structuring transactions to avoid reporting thresholds, or using the platform to process funds of illegal origin.
• Using VPN, proxy, or anonymisation services to circumvent geographic restrictions or account-level restrictions imposed by ajee.
• Impersonating any other person, including using another player's account credentials.
• Harassing, threatening, or engaging in abusive behaviour toward ajee staff or other players via any communication channel.
• Attempting to reverse-engineer, disassemble, or modify any part of the ajee platform or its underlying software.

ajee employs automated fraud detection systems alongside manual review processes to identify prohibited conduct. Where prohibited conduct is confirmed, we reserve the right to take all available remedial action, including immediate account closure, withholding of account balances, and civil or criminal action as appropriate.

7. Limitation of Liability

To the fullest extent permitted by applicable law, ajee and its officers, directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, even if ajee has been advised of the possibility of such damages.

ajee makes no warranty, express or implied, that the platform will be available at all times without interruption or error. Scheduled maintenance windows will be communicated in advance where possible. In the event of unplanned downtime, live bets that cannot be settled due to a platform outage will be handled in accordance with the relevant sports or game rules applicable at the time.

Gambling inherently involves financial risk. By using the ajee platform, you acknowledge that you may lose money wagered. ajee is not responsible for any financial loss you incur as a result of your gaming activity. You are solely responsible for ensuring that your gambling activity remains within your personal financial means.

8. Account Closure and Termination

You may request the closure of your ajee account at any time by contacting our support team via live chat or by emailing [email protected]. Upon receipt of a valid closure request, your account will be deactivated within 24 hours. Any remaining balance at the time of closure — provided it is above the minimum withdrawal threshold and all applicable wagering requirements on bonus funds have been met — will be returned to your registered payment method within the standard withdrawal processing timeframe.

ajee reserves the right to close or suspend any account at its sole discretion, including but not limited to circumstances where:

• You have breached any provision of these Terms & Conditions.
• We have reason to believe that your account is being used for fraudulent, illegal, or abusive activity.
• You have provided false, inaccurate, or misleading information during registration or KYC verification.
• Your account has been inactive (no login, deposit, or wagering activity) for a continuous period of 12 months or more.
• We are required to do so by a regulatory directive, court order, or law enforcement instruction.

Where an account is closed by ajee due to a breach of these Terms, any bonus funds and associated winnings will be forfeited. Deposit balances may be withheld pending investigation where fraudulent activity is suspected. ajee will communicate the reason for closure to the account holder to the extent permissible under applicable law.

Players who wish to self-exclude from the ajee platform for responsible gaming reasons may do so at any time via the Responsible Gaming section of their account dashboard, or by contacting the support team directly. Self-exclusion options range from a 24-hour cooling-off period to permanent exclusion. For full details on self-exclusion and other player welfare tools, please visit the Responsible Gaming page.